Customer pick up: Please read before arranging pick up.

As you have decided to pick your furniture up, we offer the following advice.

• All sales either from Available Now or Made to Order, must be paid for in full and picked up within 3 days of completion or purchase as we have very little storage space.
• Pick up between 10am & 3pm weekdays only. Saturday pick up not available.
• Make sure the items will fit in your vehicle or trailer.
• Items are NOT wrapped or boxed for transport, this only encourages mishandling.
• You’ll need blankets, rugs, pillows, towels etc and appropriate tie downs.
• No packing available at the factory for customer use.
• Rain threats we encourage postponing pick up or ensure adequate protection to keep items dry.
• If using a third party for pick up, we accept no responsibility and can’t offer assistance.
• Severe circumstances we can terminate the pick up ie lack of packing or unsuitable vehicle.
• large items require you to bring a second person to help lift.
• Whilst we may assist in loading, we hold no responsibility for damage to items or vehicle.

Thanks for taking the time to read our pick up policy in a nut shell… All the best!